Privacy Policy

Last updated: 28 October 2026

This Privacy Policy explains how GrowMe Social ("we", "us") collects, uses, shares and protects information when you use our website at growmesocial.com and our application at app.growmesocial.com (the "Service").

1. Information we collect

Information you give us

Account details: your email address, password (stored only as a secure hash by our authentication provider), name and workspace settings such as your timezone.
Your content: captions, images, videos, drafts, schedules and the publishing options you choose.
Messages to us: anything you send when you contact support.

Information from connected platforms

When you connect a social account, the platform sends us the information needed to post for you, such as the account or page ID, name, username, profile picture, and an access token. We receive only the permissions you approve on the platform's own consent screen. We never ask for or store your social media passwords.

Information collected automatically

Our servers record basic technical data such as IP address, browser type, request times and error logs, to keep the Service secure and working. We use only cookies that are necessary to sign you in and protect your session. We do not use advertising cookies or sell tracking data.

2. How we use your information

to provide the Service: store your drafts and media, schedule posts and publish them to the accounts you choose;
to show you the status and result of each post;
to keep accounts and data secure, prevent abuse and fix problems;
to contact you about your account, security or important changes;
to meet legal obligations.

We do not sell your personal information. We do not use your content or platform data for advertising, and we do not use it to train artificial intelligence models.

3. Connected platforms

We connect only through official APIs: Meta (Facebook and Instagram), Google (YouTube) and TikTok. We use the data each platform gives us only to publish and manage the content you ask us to, and to show you your connected accounts.

Facebook and Instagram: used to list the Pages and professional accounts you choose and to publish your posts, Reels and Stories. You can remove our access in your Facebook or Instagram settings under Apps and Websites. When you do, Meta notifies us and we revoke the stored access.
YouTube: used to identify your channel and upload the videos you schedule. See section 4.
TikTok: used to read your basic profile (such as your nickname and available privacy options) and to post the videos you approve. You can remove our access in your TikTok app settings under Security and permissions.

Content you publish becomes subject to the privacy policy of the platform you post it on: Meta Privacy Policy, Google Privacy Policy, TikTok Privacy Policy.

4. Google and YouTube data

GrowMe Social uses YouTube API Services. By connecting a YouTube account you agree to the YouTube Terms of Service, and Google's handling of your data is described in the Google Privacy Policy.

GrowMe Social's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

You can revoke our access to your Google account at any time from the Google security settings page, or by disconnecting the channel in the app.

We share information only as needed to run the Service:

The platforms you connect, to publish the content you send to them.
Service providers that host and run the Service for us under contract: Supabase (database and authentication), Cloudflare (private file storage), Trigger.dev (background jobs such as scheduled publishing and video processing) and Hostinger (web hosting). They may process data only on our instructions.
Legal reasons: when required by law, or to protect the rights, safety and security of our users, the public or the Service.
Business transfers: if the Service is sold or merged, under this policy or one at least as protective.

6. Security

We protect your information with encrypted connections (HTTPS), access controls that keep each workspace separate, and encryption of platform access tokens at rest. Uploaded media is kept in private storage and is not publicly readable. No system is perfectly secure, but we work to protect your data and will notify you of a breach where the law requires.

7. Retention and deletion

We keep your account data and content while your account is active.
When you disconnect a social account, we stop using it and delete or revoke its access token.
You can delete drafts and media in the app at any time.
To delete your account and all associated data, email hello@growmesocial.com from your account's email address. We will complete the deletion within 30 days, except where we must keep some records for legal, security or fraud-prevention reasons.
Posts already published to a platform stay on that platform until you remove them there.

8. Your choices and rights

Depending on where you live, you may have the right to access, correct, export or delete your personal information, to object to or restrict certain uses, and to withdraw consent. To make a request, email hello@growmesocial.com. We may need to confirm your identity first. You may also complain to your local data protection authority.

9. Children

The Service is not intended for anyone under 18, and we do not knowingly collect information from children. If you believe a child has given us information, contact us and we will delete it.

10. Changes to this policy

We may update this policy from time to time. We will change the "Last updated" date above and, for important changes, notify you by email or in the app.

11. Contact

Questions or requests about privacy: hello@growmesocial.com